Amit Zavery & Scott Thomas: Pace vs Panic. Governance vs Chaos. How Companies Can Survive the AI Era

In the rapidly evolving landscape of artificial intelligence, enterprises face a critical tension between the urgency to innovate quickly and the imperative to maintain governance and control. This session underscores the dual challenge of 'pace versus panic,' where accelerating AI adoption without strategic oversight risks catastrophic outcomes. Leaders must navigate this complex balance to avoid the pitfalls of rash AI-driven changes while capitalizing on its transformative potential.

The discussion highlights the emergence of hybrid human-AI workforces as a new strategic asset, exemplified by ServiceNow's reported $325 million in enterprise value creation. Additionally, the concept of an AI Control Tower surfaces as a vital framework for ensuring AI governance, security, and compliance—essential elements for sustainable and ethical AI integration. Practical examples ranging from drug discovery advancements to streamlining complex business processes illuminate the broad impact AI is exerting across industries.

• Implications of AI as a factor in workforce management decisions and leadership accountability
• Frameworks for balancing rapid AI innovation against rigorous governance and compliance
• Strategic value of hybrid human-AI collaborations in driving enterprise growth
• Effective mechanisms, such as AI Control Towers, to oversee AI deployment and risks
• Leadership approaches to maintain composure and strategic clarity amid AI-driven disruption